WARNING TO FELLOW HOSTS: Hannah checked in as 1guest and ignored our attempts to communicate with her 3 times in the week up to her stay. We showed up to find her 3 other unauthorized guests, bringing in more air beds for even more people. We told her we could not host her (municipal regulations limit our 1b to three people) and offered her $ back. We tried to recommend another place. She and the unauthorized guests demanded we accommodate them, then a refund, used vulgar language toward me, blew smoke in my face from a vapor pen (when we have a no smoking policy) and refused to leave until they received a refund. I informed the unauthorized guests that they were trespassing and I would have to call the police if they refused to leave. We have reported this guest to Airbnb and although several managers have told us that we handled it the right way, they have chosen to do nothing to protect other hosts from this person who ignored our house rules and violated Airbnb policies. At the time of this review we are superhosts, please refer to our other reviews to verify our credibility. DO NOT HOST THIS PERSON!