HIGHLIGHTS DIESER UNTERKUNFT
Tolle Lage100 % der letzten Gäste haben die Lage dieser Unterkunft mit 5 Sternen bewertet.
Eigenständiger Check-inDu kannst mit Hilfe des Pförtners unkompliziert selbst einchecken.
Beautiful unit in the heart of Brickell. Close to everything including Mary Brickell Village and Brickell City Center! Walking distance to financial district as well as restaurants and entertainment! Valet parking included during stay.
Gemeinsam genutzte Räume
Keine Partys oder Veranstaltungen
Der Check-in ist jederzeit nach 15:00
Check-out bis 13:00
Eigenständiger Check-in mit Angestellte im Gebäude
Genauigkeit der Angaben
I had spoken with William about a month in advance to book this special trip for me and my fiancé. I guess he had just started so his check-in time was listed as flexible and his prices were changing. He was nice enough to keep his price at the price that I originally saw the fir…
Antwort von William:
Dear Tori, I would like to first and foremost thank you for staying at my place. While I understand that you felt frustrated, I would like to clarify that what you listed on your review is incorrect. As a responsible host, it is my responsibility to ensure that future guests are aware of the truth. I consider myself a responsible host and your inability to properly book your stay and consequentially asking for money back should not cast a negative shadow on my business. I specifically asked you to alter the reservation as you were asking for special accommodations which are not customary. Since you did not alter the reservation accordingly for the extra "full" day, I assumed you had changed your mind. The details of the unit were specific and check-in/out times were listed by the time you officially booked your stay. You also were not charged an initial cleaning fee nor the adjusted nightly price as I was courteous enough to honor the former pricing per your request. Unfortunately, you decided to stay the extra day and expected to be charged a minimal amount. You left the unit dirty, towels with make-up and hair everywhere. As a host, while I understand cleaning is part of the stay, I expect my guests to be respectful and pick up after themselves. I wish you the best in your future travels and certainly would not be agreeable to hosting you again. Sincerely, William
Antwortzeit: innerhalb einer Stunde
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