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Comfort Room in Fort Lee NJ

Nutzerprofil von Anne
Anne

Comfort Room in Fort Lee NJ

2 Gäste
1 Schlafzimmer
1 Bett
1 Gemeinschafts-Badezimmer
2 Gäste
1 Schlafzimmer
1 Bett
1 Gemeinschafts-Badezimmer

Simple, nice and comfortable. Come in to comfort. If there is anything you need, simply ask and we'll let you know if it is available, can be provided free or for a fee. We look forward to hosting you.

Ausstattung

Kostenloser Parkplatz
Kamin
Kleiderbügel
Heizung
Klimaanlage

Schlafgelegenheiten

Schlafzimmer 1
1 Doppelbett (mind. 1,50 x 2 m)

Hausregeln

Nicht sicher oder ungeeignet für Kinder (0–12 Jahre)
Rauchen verboten
Nicht für Haustiere geeignet
Keine Partys oder Veranstaltungen
Check-in von 15:00 bis 22:00
Check-out bis 11:00

Verfügbarkeit

6 Bewertungen

Genauigkeit der Angaben
Kommunikation
Sauberkeit
Lage
Check-in
Preis-Leistungs-Verhältnis
Nutzerprofil von Elsy Tiffany
Elsy Tiffany
Juni 2018
I reserve for 8 days in Anne's place and I have to leave 4 days before due to: -No paper towel -Total restrictions after 10 pm -Multiple messages complaining every day from the host -10$ extra charge for use of fridge -$ extra charge for use of storage -No wifi -No A/C(Is there b…
Nutzerprofil von Anne
Antwort von Anne:
As I said in my review, it was a pleasure hosting Elsy. Sadly she did not pay attention to the details in our description and so pushed for this and that but she was a good guest who though found it hard to obey rules would warmly greet. This guest asked to use our storage even though storage is not listed, she was allowed to use it free. She wanted to have things all over our living room, and in fact did even after we said it was not appropriate. She decided to exclusively use the fridge we offer to guests... Money paid was refunded to her since she argued about this. Tissue paper was ALWAYS in the bathroom (this was a shared bath) and so was hand towel so guests who need paper towel, are welcome to buy for private use. Of course we have airconditioning! This guest elected to do tumbling exercises late at night despite our quiet hours after 10PM rule. This would vibrate through the night and for this I had to caution her. I am glad that she acknowledged that our "neighbourhood is nice and safe and our home is pretty big." Yes she left earlier than booked but she did not complain about ANYTHING; she just said her new place in NY was ready and she came to say a warm goodbye before she left. Sadly she did not cancel the booking so no one else could pick it up. It was a shock to read that she had issues.
Juni 2018
Nutzerprofil von Jessica
Jessica
Mai 2018
I want to give credit where it is due. Anne was very responsive online and friendly. She did give additional directions, which were very helpful since there is a house with the same address on the same street. She also seemed very accommodating and willing to find solutions whe…
Nutzerprofil von Anne
Antwort von Anne:
I'm beginning to think some reviews are race motivated! The images are of the exact room as well as of the second room since this may change due to availability but you had an exact room. I walked into the room with you and yours and showed you the bathroom... You booked when for some reason extra guest rate was yet to be active and you were immediately told about the rate and given a discount on it and you accepted but never paid. While we clean our bathrooms regularly, you booked a shared bath which means the current guest may have taken a shower after we cleaned. You expected host does not live in the house but you never asked. You asked to bring your bikes into our home and I accepted at no extra charge. 3 other participants in the Gran Fondo stayed in our home and were full of thanks. The same room you booked was called perfect by another guest... I was there and you and yours were there but you both said absolutely nothing, must have left quietly (I argued with airbnb that you were still in the house!), went to cancel and dropped the key! Who does that?! This can only be a race issue. The host is black in a white house and you have an issue with that. It is so disappointing because you booked long ago and we made effort to prepare for you. I called as well as sent you messages as I was worried but no response until this negative review despite spending less than 10 minutes in the home. Next time please complain and have it redressed immediately. We hope others will see through your negativity to the warmth and comfort our home offers.
Mai 2018
Nutzerprofil von Hansen
Hansen
April 2018
Very nice and easy going host
Nutzerprofil von Nina
Nina
April 2018
Anne, Merci de nous avoir reçu !
Nutzerprofil von Anne
Antwort von Anne:
Le plaisir est pour moi. Merci d'avoir choisi notre maison!
April 2018
Nutzerprofil von Johnny
Johnny
April 2018
Anne was warm, professional, and accommodating. She makes sure you are totally comfortable. I would highly recommend her as a host who will certainly love you the most.
Nutzerprofil von Anne
Antwort von Anne:
Thanks! It has been a honour and pleasure having you with us. I highly recommend you as guest.
April 2018
Nutzerprofil von Sara
Sara
April 2018
Anne was friendly for the most part. We had some issues we had to discuss with her and at times she became subtly rude and passive aggressive and would try to offset this by throwing in some fake "accommodating" professional remarks. As a therapist, I was very aware of what she w…
Nutzerprofil von Anne
Antwort von Anne:
Wow! Such a "therapist" analysis from two interactions - one lasted about 5 minutes and the other about 1 minute. It is sad that Sara read my firendliness, politeness and professionalism as "fake". Sara booked for 1 person, herself ONLY. She told me just some minutes to check in that her husband would arrive two days earlier. She said she would arrive on a Sunday but sneaked in on a Saturday. She asked to have a word with me and I made myself available. I was very warm and polite. Her husband cautioned her again and again and he left the conversation angrily. She apologized for booking for 1 person instead of 2 and we resolved the issue by having her pay half for the extra person rate, this in my opinion was amicable. Sara was very accommodating when we had an outage which was resolved within hours; alternate lighting was provided in the interim. Our adjoining apartment had a water warning, it is a two family home. No wifi is listed for this property, many assume it is. We have no wifi to preserve the serenity of the home. With free wifi, many guests watch videos into the night. We dropped our price for this so guests can get theirs. This has not been an issue at all as many phones have data that can be converted to hotspot. Our guests have found nearby Fedex and Starbucks very useful. Yes she had a different but better room with new bed and mattress. I will note in our description that our rooms, like hotels, are based on availability. Sara left trash in her room in addition to a printer... They also brought in heater. I refrained from including these in my review because for me, that their stay was peaceful meant much more than the little issues. Sara and Jordan went over and beyond in switching off hallway lights and I thought this was neat as many guests prefer to have them on all night. Opinions are very subjective... I have no regret hosting them and I would have them again in our home!
April 2018

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Gastgeber: Anne

Mitglied seit März 2018
Nutzerprofil von Anne
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