Thanks very much for your candid and constructive review.
It is constructive review for us as any unhappy client is a top priority and sincerely regret your stay did not meet your expectations.
On our description of the house, its noted that the location is in a calm and quiet area and this appeals to a lot of our previous clients who has been happy with it as they preferred to be away from the everyday busy tourist destination. Unfortunately, due to its location, yes you correctly mentioned that a car is recommended and I believe this is very much the case for the most part of Praslin.
We carry out on a monthly basis, the regulatory pest controls at our premises (as this is a regulation in Seychelles) and so very alarmed that cockroaches and bugs were to be found on site and will investigate further and as for the mosquitoes, well, that is just the tropics.
We are happy you liked the decor of the house but unhappy that you found it unhygienic. As I have mentioned above, on our house description, its noted that it is a self catering house and we would have been more than happy to supply extra services if requested. Nevertheless, we will take note of this and henceforth make it a point to contact our guests every 2 days to see if they require anything.
We sincerely regret the problems with the AC system and this is being worked on at this moment and we have also changed the matresses to ensure more comfort.
We are happy that you enjoyed Mahe more and mostly because Praslin and La Digue are commonly known for their tranquility which appeals to some guests. Once again, we regret our beach hut did not meet your expectation and thankful for the very honest review which will only drive us forward to make sure it’s all corrected for any of our future guests.
Aretha & Jonathan