Hello Veronica, I want to apologize again for not giving back your later half reservation. After you canceled the later half of your trip, a guest from Europe booked right away. I don’t want to cancel on them because they would feel shocked to find out when they land at the airport.
We are not located in downtown LA where connects to many major metro lines. Torrance is in the South Bay Area and here it’s generally quiet and chill. Not sure if you’ve read the part in our listing, you can actually walk to the plaza at western and Sepulveda where you can find Walgreens, Arby’s, El Pollo Loco, BCD Tofu, Yoshinoya, Cafe Bene, Taco restaurant and Korean BBQ and more stuff.
I saw your rating for our cleanliness part and it looks like you were not very satisfied with it either. Cleanliness is actually the part we are proud of the most. All the other guests I had so far gave us 5 stars for being sparking clean. Please simply let us know on any cleanliness issues/concerns, we do take it seriously and will ensure it is not going to happen again in the future! Thank you again for your feedback!