Devon, I'm sorry to hear that you were dissatisfied with your stay.
Let me say first that we have the property professionally cleaned between each guest. We have not had complaints about the cleanliness of the property before, but I appreciate your feedback.
This is a newly remodeled house with a lot of vintage charm and original woodwork, etc. Dust and pollen is abundant in the summer months, especially when windows are kept open. I'm very sorry your guests experienced environmental allergies
We had the house professionally sprayed for bugs by Corky's Pest Control on 8/14/18 on the morning before your stay, inside and out. (I have the receipt dated 8/14/18). Unfortunately there are a lot of bugs in the summer months, and we frequently spray to control this. Sometimes spraying can actually cause more bugs to come out, and I'm sorry you experienced this.
I'm very sorry you felt the rules were strict, but to ensure the safety of our next groups of guests, I do ask all food to be discarded. It's for the safety of all.
And lastly, I could not accommodate your request to store your luggage after check-out because I had maids coming, and I just could not guarantee your belongings would be safe.
I'm glad that the overall space and location worked well for your needs. And I appreciate your feedback.