Yes the location is amazing, just a 3 minute walk to high park and very easy commute due to close proximity to High Park Subway station. The listing states that there is potential for noise from the subway. This is true of any property along bloor st. Check in is 3pm and no sooner. Again, this is clearly stated on my listing. I had a previous guest checking out the same day at 11am and I needed time to clean. I explained when you booked my place that the check in time is 3pm, but you insisted that you wanted to check in at 1:30pm. I said I would do my best and message you as soon as it was ready. The unit was ready just after 2pm but the place still smelled like pinesol. I wish you had given us an adequate amount of time to get the place ready for you and your family. Anyways, when you decided to cancel the reservation, I offered to refund the cleaning fee as well as any days that were booked by another guest. This is my standard policy with cancellations. Unfortunately with winter season, and high vacancy rates, no one booked and therefore I wasn’t able to refund any of the nights. I would recommend that you read the listing carefully and ask questions before you book so there are no misunderstandings or disappointments. This was a very stressful and upsetting experience for me especially with the request for an early check-in. We did our best to accommodate, but your expectations are not realistic.