Thank you Joanna for your review. We are so glad you enjoyed the cottage on your recent stay to Savannah. It is unusual for us to receive a three star review so I wanted to address your comments...
As mentioned when you called about the housekeeping fee, our housekeeping staff removes all linen and bath towels and launders off site with toxic free products. In addition, they bring in their own non-toxic cleaning products. We feel very confident in claiming we have some of the cleanest properties in all of Savannah. This is incredibly important to us because we know how important it is to our guests. They do an amazing job and our guests have always been very happy with the condition of the units.
Often, guests will leave products in the units upon departure that they feel the next guest may find useful, this can range from coffee filters to Ajax to spray starch. Instead of being wasteful, the housekeepers will tuck them in a cabinet to be used at the guests discretion but they are not used by our housekeeping staff.
Again, thank you for the review and comments and we hope this helps clear up any misunderstanding.