Hello Daniel, if you wanted the ac , you should have choose a different room , you choose the only one who does not have it , you and it expensive compare to other places in the Riviera Maya , im curious to see what kind of service you have , will they wait for you till midnight to be here to open the door and check you in , would they wake up at five thirty in the morning to cook you breakfast before your super early check in ??
Would you have a 65 inch tv , an expresso machine , fridge with freezer, A California king size bed temprapedic memory foam and refreshing gel mattress with Egyptian coton sheets, down pillows, a 200 square meter private terrasse and 75 square meter room plus all the bath amenities , for 69 us per night ?? Im not sure , if you choose a room without ac , you should not complain I have four others beautiful suite with ac , and one of them was only 5 us more expensive , regarding the smell unluckily for you the rain unusually heavy for this time of the year goes in to the septic thank who's connected to the Salinas and we can not do anything like 90 percent of the the islands bath rooms when it rain like that , it is not a question of cleanest , its the way the island as been "build " you can go in any five stars hotel the problem is the same everywhere !!