Thanks for the review. Checkin is at 2pm. You showed up at noon and the room was booked the day before so yes you will have to wait until checkin time to go to your room, which is standard anywhere. When I asked why you were leaving early, you told me you had an emergency in Saigon and you had to leave immediately, now you say something different in your review. If you were displeased by your room I could have given you a different one if you would have communicated that to me instead of just leaving. As for the price was too expensive, 44usd a night right on the beach is probably going to be the cheapest price you are going to find on Phu Quoc. I have other properties on the beach that are double that price. So If you are going to compare it to some place where you are going to have take a taxi back to your hotel room while you are all wet with salt water then that is your choice. Sometimes I am stressed out because I've only been open for a year and my place has grown too fast for me to keep up. I'm sorry if you misunderstood me at a point when I was doing too many things at once. Anways, thanks for my first 1 star review. And thanks for stating that you think others might have loved it here.